Learning to speak English in a polite way is generally very important, especially if you want people to help you with something. If you want someone to do something for you, there are different ways of expressing it in English, depending on how polite you want to be. Joanne shares our top tips on how to use language to improve your levels of politeness in English.
0:25 An order or a request?
0:50 Why questions are politer than imperatives
1:02 ‘Can’ or ‘could’?
3:00 Past forms and modal structures
3:22 Tone of voice