Introduction
Do you find giving presentations stressful? In this episode of Office English, Pippa and Phil talk about ways you can prepare for a presentation at work and improve your public speaking.
TRANSCRIPT
Note: This is a transcript of a spoken conversation and is not a word-for-word script.
Phil
Do you like public speaking at work?
Georgie
I have never liked public speaking. It’s actually been a really big problem for me.
Andrew
Not knowing what to say and just forgetting your words. That’s my biggest fear.
Georgie
It’s scary, isn’t it? That fear of judgement. Your colleagues judging what you’re saying.
Andrew
If I’ve practised enough, if I know the topic I’m talking about, it is a lot easier, I think.
Pippa
Today on Office English, we’re talking about giving presentations at work.
Phil
Hello. Welcome to a new series of Office English, your podcast guide to the world of work. I’m Phil.
Pippa
And I’m Pippa. Find a transcript for this episode on our website. bbclearningenglish.com
Phil
We heard at the start of the programme from some of the BBC Learning English team about how they deal with public speaking. It’s something lots of people find difficult. How do you find it, Pippa?
Pippa
I’m not sure. I think, I always think I’m not going to be nervous about it until the last minute, and then sort of half an hour before I have to speak or give a presentation. I’m really nervous. How about you?
Phil
I find I need to have a structure. If I’ve got a presentation that I’ve practised I can do it easily and I’m not usually that worried by it. But if I just have to chat with everyone at the beginning I find that a bit more daunting.
Pippa
Yes. I guess the trick is to prepare well and that’s something that Georgie and Andrew talked about. So we can look at some of the language today that you can use to keep your presentation on track and prepare.
Phil
Okay. Let’s start with opening a presentation. What are some good ways to start?
Pippa
Well I guess it’s good to start by introducing yourself. So I would say ‘I’m Pippa and I work on the podcast at BBC Learning English.’ So who you are and what you do.
Phil
Yes. Yeah. And it’s also, I think, good to talk about the topic you’re going to be talking about. You might be saying ‘today I’ll be covering discovering new markets.’
Pippa
Yes. And one thing that some people like to do is start with a question. So you might say something like, ‘what’s the best way to satisfy our customers?’ So you want to kind of set up what you’re going to talk about and engage your audience. They might not be that interested in what you have to say.
Phil
Yes.
Pippa
Right. We’ve started our presentation. Now let’s look at some ways we can make the presentation engaging and exciting.
Phil
Now that could be the structure we talked about starting with a question. So if you do that make sure that you give the answer. And that will keep people engaged in listening for it.
Pippa
You can also use some language to kind of help make your presentation more interesting. So you can use emphasis phrases. So, for example, if I was talking about marketing in the presentation I might say ‘we’ve found that red posters are not only more likely to be seen by customers. They’re more likely to be remembered too.’ So there I’ve got this kind of structure of not only and to so I’ve, I’ve kind of kept people interested in why red posters are important.
Phil
And the third thing could be something we call the rule of three. We can often make things memorable by giving them in groups of three. So you might say ‘how to find new customers, how to make them happy, and how to get profit from them.’ Giving three ideas is often much more memorable.
Phil
Often, at the end of a talk or presentation, you’ll be asked some questions by the audience.
Pippa
Yes, and people often find this stressful, even native speakers of English, because it’s much harder to prepare for what an audience will ask you. But there are some techniques you can use.
Phil
So the classic way is to give yourself some thinking time. ‘That’s an interesting question when it comes to’ and that’s bought you a few seconds that you can use to think about your answer.
Pippa
Yeah. Another phrase like this that you can use is saying, ‘funny you should ask that.’ And that’s just giving you a moment to kind of think about that question. I also think you don’t need to be afraid to pause briefly before you answer a question. Sometimes people panic and rush into the answer before they’ve really thought about it.
Phil
And of course, sometimes you just don’t know the answer. And it’s often best just to be honest there and say something like, ‘in all honesty, I don’t know the answer to that offhand, but let me research and get back to you.’
Pippa
Yes. And that word offhand, that means, I don’t know that without kind of looking at my notes. I don’t know that off the top of my head.
Phil
So giving a presentation at work can be stressful. Let’s hear from our BBC colleagues again.
Andrew
Try and think about. At the end of the day, it’s not that big of a deal in the grand scheme of things, if you can just be relaxed and just be positive, you’ll, you’ll get through it OK.
Georgie
My tip would be to just think, what really is the worst that can happen? If the worst is that you’re going to feel a bit embarrassed, you’re going to survive. Life goes on. It’s going to be fine.
Pippa
Both Georgie and Andrew try to feel more confident by imagining a worst case scenario, because this can be reassuring. You realise that it’s just a presentation. It’s not the end of the world.
Phil
Yes, and it’s also useful because it means you can look at your presentation in a different way, see if there are any problems with it, and it might suggest some questions that people might ask that you hadn’t thought of before.
Pippa
That’s it for this episode of Office English. You can find more programmes to help you with your English at work on our website. Try our series on business jargon which explores the strange language of the world of work. Visit BBC learning.
Phil
We’ll be back next week and we’ll be talking about when to delegate or give instructions at work.
Pippa
See you then. Bye.
Phil
Bye.