2017-04-05 Unit 40 The Appraisal, Language to use in an appraisal – English at Work
It’s time for Anna’s appraisal – a chance to review how things are going and to set some challenges for…
2017-03-29 Unit 39 A step too far, Language for giving someone a verbal warning – English at Work
New recruit Rachel has been making life difficult for Anna and she’s been making some bad business decisions. It’s time…
2017-03-22 Unit 38 Oranges and lemons, Language for maintaining good customer relations – English at Work
Tense times at Tip Top Trading! Anna is having trouble working with new employee Rachel, who’s making some big mistakes.…
2017-03-15 Unit 37 Rachel the rabbit, Language for dealing with a difficult colleague – English at Work
Anna is struggling to work with Rachel, Mr Socrates’ favourite Sales Executive. Rachel was sent to help out but she…
2017-03-08 Unit 36 The power struggle, Language for working with someone new -English at Work
Anna’s just back from France where everything went really well. But she’s in for a surprise. Rachel, the woman who…
2017-03-01 Unit 35 Lost in France, Language for clinching the deal – English at Work
Anna and Tom are in a bit of a predicament. Following a successful business meeting they’ve returned to the airport…
2017-02-22 Unit 34 The business trip, Language for clinching the deal – English at Work
Anna and Tom are on a very important business trip to try and sign a deal to sell their plastic…
2017-02-15 Unit 33 Prepare to Take off, Language for booking a flight – English at Work
Paul, the boss, is sending Anna and Tom on a business trip to France. He wants them to clinch the…
2017-02-08 Unit 32 The deal is off, Further language for negotiating a deal – English at Work
Things aren’t going too well. Anna negotiated a deal with a client in France but now they claim they’ve been…
2017-02-01 Unit 31 Sign on the dotted line, Language for project management – English at Work
It’s time for Anna to develop Tip Top Trading’s European marketing strategy but where should she begin? Her boss, Paul,…
2017-01-25 Unit 30 Two heads are better than one, Language for negotiation – English at Work
The company in France that Anna called earlier has returned her call. She hopes they’re about to place an order…
2017-01-18 Unit 29 Putting the feelers out, Language for making a cold call – English at Work
Paul wants the team to make some cold calls to find out who is buying plastic fruit but this is…
2017-01-11 Unit 28 Home truths, Language for Keeping your language professional – English at Work
Tip Top Trading’s big boss, Mr Socrates, has announced a new strategy to sell plastic fruit to Europe and, hopefully,…
2017-01-04 Unit 27 Getting down to business, Language for delivering bad news – English at Work
It’s the big day and Mr Socrates is about to arrive at the offices of Tip Top Trading. Unfortunately, it…
2016-12-28 Unit 26 You cannot be serious, Language for complaining – English at Work
Mr Socrates, the big boss from America, is in town and everything must be just right. Unfortunately the hotel room…
2016-12-21 Unit 25 The big cheese, Language for booking a hotel room – English at Work
Tip Top Trading have a serious issue to deal with – the arrival of the big boss from America, Mr…
2016-12-14 Unit 24 No smoke without fire, Language to use in an emergency – English at Work
Emergency at Tip Top Trading! Everyone has evacuated the offices following a fire alarm and Anna has to take charge.…
2016-12-07 Unit 23 Risky business, Language for Health and Safety Policy – English at Work
After accusing Anna of smoking in the office, Paul thinks the team needs an update on their health and safety…
2016-11-30 Unit 22 The smoker, Language for making polite requests – English at Work
Anna is off to meet Mr Ingle, the warehouse manager, to discuss stock management. But she finds him doing something…
2016-11-23 Unit 21 Don’t panic! Language for asking for help – English at Work
Anna is taking the lead on the company’s new stock management system. But she needs some help! She gets some…