2017-05-17 Unit 46 Acting up, Language to use when you’re in charge – English at Work
Last time at Tip Top Trading we heard Anna give the perfect elevator pitch for her new plastic aubergine idea to her boss. But Paul went off to a biscuit-lover’s…
2017-05-10 Unit 45 The plastic aubergine, Language to use in an ‘elevator pitch’ – English at Work
Anna’s about to pitch her plastic vegetable idea to Paul, but will she have the chance to speak to him? The only opportunity may be very short – Anna will…
2017-05-03 Unit 44 Computer crisis, Language to use in dealing with IT (information technology) problems – English at Work
Disaster strikes the computers of Tip Top Trading! Something has happened and everyone’s work has disappeared. Anna calls in the IT support, but can she explain to them what the…
2017-04-26 Unit 43 Doing your homework, Language to use in customer research – English at Work
After Anna and Tom’s dinner date, the idea for a new plastic vegetable is developing in Anna’s mind. But before she can pitch the proposal to Paul she is going…
2017-04-19 Unit 42 The dinner date, Language to use in a business proposal – English at Work
Anna and Tom are at a pizza restaurant for their dinner date, but Anna has work on her mind. She needs to put together a proposal for her new business…
2017-04-12 Unit 41 Doing it by the book, Language to use in a health and safety report -English at Work
Tom has taken a tumble at Tip Top Trading. He was chasing a mouse but he fell over! What a disaster! Will Anna be able to help and find the…
2017-04-05 Unit 40 The Appraisal, Language to use in an appraisal – English at Work
It’s time for Anna’s appraisal – a chance to review how things are going and to set some challenges for the year ahead. But will Anna like what Paul has…
2017-03-29 Unit 39 A step too far, Language for giving someone a verbal warning – English at Work
New recruit Rachel has been making life difficult for Anna and she’s been making some bad business decisions. It’s time to give her a warning but who is going to…
2017-03-22 Unit 38 Oranges and lemons, Language for maintaining good customer relations – English at Work
Tense times at Tip Top Trading! Anna is having trouble working with new employee Rachel, who’s making some big mistakes. What can Anna do before Rachel goes too far? How…
2017-03-15 Unit 37 Rachel the rabbit, Language for dealing with a difficult colleague – English at Work
Anna is struggling to work with Rachel, Mr Socrates’ favourite Sales Executive. Rachel was sent to help out but she is becoming more of a hindrance and Anna has to…
2017-03-08 Unit 36 The power struggle, Language for working with someone new -English at Work
Anna’s just back from France where everything went really well. But she’s in for a surprise. Rachel, the woman who Mr Socrates recommended, has arrived. Could this be the beginning…
2017-03-01 Unit 35 Lost in France, Language for clinching the deal – English at Work
Anna and Tom are in a bit of a predicament. Following a successful business meeting they’ve returned to the airport to discover their flight has been cancelled. What are they…
2017-02-22 Unit 34 The business trip, Language for clinching the deal – English at Work
Anna and Tom are on a very important business trip to try and sign a deal to sell their plastic fruit to a company in France. The company has received…
2017-02-15 Unit 33 Prepare to Take off, Language for booking a flight – English at Work
Paul, the boss, is sending Anna and Tom on a business trip to France. He wants them to clinch the deal with a company which is interested in buying their…
2017-02-08 Unit 32 The deal is off, Further language for negotiating a deal – English at Work
Things aren’t going too well. Anna negotiated a deal with a client in France but now they claim they’ve been ripped off! This has got to get sorted – quickly.…
2017-02-01 Unit 31 Sign on the dotted line, Language for project management – English at Work
It’s time for Anna to develop Tip Top Trading’s European marketing strategy but where should she begin? Her boss, Paul, doesn’t have a clue so it’s down to Anna to…
2017-01-25 Unit 30 Two heads are better than one, Language for negotiation – English at Work
The company in France that Anna called earlier has returned her call. She hopes they’re about to place an order which could help save Tip Top Trading from closure. But…
2017-01-18 Unit 29 Putting the feelers out, Language for making a cold call – English at Work
Paul wants the team to make some cold calls to find out who is buying plastic fruit but this is a new challenge for Anna who has to warm up…
2017-01-11 Unit 28 Home truths, Language for Keeping your language professional – English at Work
Tip Top Trading’s big boss, Mr Socrates, has announced a new strategy to sell plastic fruit to Europe and, hopefully, keep the company afloat. But, before the real work begins,…
2017-01-04 Unit 27 Getting down to business, Language for delivering bad news – English at Work
It’s the big day and Mr Socrates is about to arrive at the offices of Tip Top Trading. Unfortunately, it looks like bad news for the team! What is on…