1. Which of these is not a way of saying hello?

a) Alright?

b) Hiya!

c) See ya!

2. How do formal letters and emails usually start?

a) Mr/Mrs

b) Dear

c) Hello

3. Is it usual to start a work email with ‘Hey folks’?

a) No

b) Yes

4. What word means ‘the rules of correct behaviour’?

a) Polite

b) Etiquette

c) Correctness 


1. c), 2. b), 3. a), 4. b).

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