2017-05-10 Unit 45 The plastic aubergine, Language to use in an ‘elevator pitch’ – English at Work
Anna’s about to pitch her plastic vegetable idea to Paul, but will she have the chance to speak to him?…
2017-05-03 Unit 44 Computer crisis, Language to use in dealing with IT (information technology) problems – English at Work
Disaster strikes the computers of Tip Top Trading! Something has happened and everyone’s work has disappeared. Anna calls in the…
2017-04-26 Unit 43 Doing your homework, Language to use in customer research – English at Work
After Anna and Tom’s dinner date, the idea for a new plastic vegetable is developing in Anna’s mind. But before…
2017-04-19 Unit 42 The dinner date, Language to use in a business proposal – English at Work
Anna and Tom are at a pizza restaurant for their dinner date, but Anna has work on her mind. She…
2017-04-12 Unit 41 Doing it by the book, Language to use in a health and safety report -English at Work
Tom has taken a tumble at Tip Top Trading. He was chasing a mouse but he fell over! What a…
2017-04-05 Unit 40 The Appraisal, Language to use in an appraisal – English at Work
It’s time for Anna’s appraisal – a chance to review how things are going and to set some challenges for…
2017-03-29 Unit 39 A step too far, Language for giving someone a verbal warning – English at Work
New recruit Rachel has been making life difficult for Anna and she’s been making some bad business decisions. It’s time…
2017-03-22 Unit 38 Oranges and lemons, Language for maintaining good customer relations – English at Work
Tense times at Tip Top Trading! Anna is having trouble working with new employee Rachel, who’s making some big mistakes.…
2017-03-15 Unit 37 Rachel the rabbit, Language for dealing with a difficult colleague – English at Work
Anna is struggling to work with Rachel, Mr Socrates’ favourite Sales Executive. Rachel was sent to help out but she…
2017-03-08 Unit 36 The power struggle, Language for working with someone new -English at Work
Anna’s just back from France where everything went really well. But she’s in for a surprise. Rachel, the woman who…
2017-03-01 Unit 35 Lost in France, Language for clinching the deal – English at Work
Anna and Tom are in a bit of a predicament. Following a successful business meeting they’ve returned to the airport…
2017-02-22 Unit 34 The business trip, Language for clinching the deal – English at Work
Anna and Tom are on a very important business trip to try and sign a deal to sell their plastic…
2017-02-15 Unit 33 Prepare to Take off, Language for booking a flight – English at Work
Paul, the boss, is sending Anna and Tom on a business trip to France. He wants them to clinch the…
2017-02-08 Unit 32 The deal is off, Further language for negotiating a deal – English at Work
Things aren’t going too well. Anna negotiated a deal with a client in France but now they claim they’ve been…
2017-02-01 Unit 31 Sign on the dotted line, Language for project management – English at Work
It’s time for Anna to develop Tip Top Trading’s European marketing strategy but where should she begin? Her boss, Paul,…
2017-01-25 Unit 30 Two heads are better than one, Language for negotiation – English at Work
The company in France that Anna called earlier has returned her call. She hopes they’re about to place an order…
2017-01-18 Unit 29 Putting the feelers out, Language for making a cold call – English at Work
Paul wants the team to make some cold calls to find out who is buying plastic fruit but this is…
2017-01-11 Unit 28 Home truths, Language for Keeping your language professional – English at Work
Tip Top Trading’s big boss, Mr Socrates, has announced a new strategy to sell plastic fruit to Europe and, hopefully,…
2017-01-04 Unit 27 Getting down to business, Language for delivering bad news – English at Work
It’s the big day and Mr Socrates is about to arrive at the offices of Tip Top Trading. Unfortunately, it…
2016-12-28 Unit 26 You cannot be serious, Language for complaining – English at Work
Mr Socrates, the big boss from America, is in town and everything must be just right. Unfortunately the hotel room…