2016-12-21 Unit 25 The big cheese, Language for booking a hotel room – English at Work
Tip Top Trading have a serious issue to deal with – the arrival of the big boss from America, Mr…
2016-12-14 Unit 24 No smoke without fire, Language to use in an emergency – English at Work
Emergency at Tip Top Trading! Everyone has evacuated the offices following a fire alarm and Anna has to take charge.…
2016-12-07 Unit 23 Risky business, Language for Health and Safety Policy – English at Work
After accusing Anna of smoking in the office, Paul thinks the team needs an update on their health and safety…
2016-11-30 Unit 22 The smoker, Language for making polite requests – English at Work
Anna is off to meet Mr Ingle, the warehouse manager, to discuss stock management. But she finds him doing something…
2016-11-23 Unit 21 Don’t panic! Language for asking for help – English at Work
Anna is taking the lead on the company’s new stock management system. But she needs some help! She gets some…
2016-11-16 Unit 20 The Team Meeting, Language for setting an agenda at a meeting – English at Work
A meeting is on the agenda today! An office meeting has been scheduled, but Paul is running late. He’s asked…
2016-11-09 Unit 19 The open window, Language for explaining a misunderstanding – English at Work
How do you explain if there’s been a mix-up? Paul, the boss, leaves a message. He wants ideas for a…
2016-11-02 Unit 18 The email, Language for writing an email – English at Work
Anna’s having trouble with her emails. She’s been trying to sort out the order of Imperial Lemons for Mr Lime.…
2016-10-26 Unit 17 Lemon-sized luxury boxes, Language for placing an order – English at Work
Anna continues to sort out the order of Imperial Lemons for Mr Lime. He gives her a call, this time…
2016-10-19 Unit 16 Slimy Limey Language for politely refusing – English at Work
How do you say no politely? Anna needs help following the call from Mr Lime asking her out to lunch.…
2016-10-12 Unit 15 Seb Lime, Language for talking on the phone – English at Work
Anna has been told to improve her telephone manner and has welcomed some friendly and useful advice from Denise. They…
2016-10-05 Unit 14 Telephone tell-tale, Language for Giving feedback – English at Work
Anna gets feedback from Paul today. Following her successful Imperial Lemon presentation, Anna thinks she’s going to get some good…
2016-09-28 Unit 13 The Imperial Lemon, Language for pitching – English at Work
Oh no! Anna’s making a pitch to Mr Lime and his team at Citrus Ventures, but her presentation is not…
2016-09-21 Unit 12 The big day, Language for opening a presentation – English at Work
Presentation time! It’s a big day for Anna as she presents Tip Top Trading’s new Imperial Lemon to Mr Lime…
2016-09-14 Unit 11 Overtime, Language for working long hours – English at Work
Someone’s been working very long hours at Tip Top Trading. Anna is burning the candle at both ends – in…
2016-09-07 Unit 10 The brainstorm, Language for disagreeing – English at Work
Tom, Anna and Denise get together to share their ideas about Tip Top Trading’s upcoming launch, but they can’t agree…
2016-08-31 Unit 09 The warehouse, Language for checking information – English at Work
Anna’s checking up on some orders today. As a result of some embarrassing mistakes in deliveries, Tip Top Trading’s big…
2016-08-24 Unit 08 Room 301, Language for Giving Praise – English at Work
The boss isn’t happy with Tom! But Anna is told ‘Well done!’ Find out what words he uses to give…
2016-08-17 Unit 07 Mr Lime’s grapefruits, Language for Apologising – English at Work
Mr Lime is not happy. He ordered grapefruit from Tip Top Trading, but he got pineapples. Time to say sorry!…
2016-08-10 Unit 06 Double-booked, Language for Offering Help – English at Work
It’s chaos at Tip Top Trading. Tom is in a panic and needs help! He has arranged more meetings than…